SMART QUEUING SYSTEM

Queuing System

Our Queuing System offers a smart, efficient, and easy-to-use way to manage customer flow and prevent long, chaotic lines. It enables businesses to handle walk-in clients more effectively, minimize waiting times, and enhance overall customer experience. Using either token-based or digital queue numbers, the system ensures that customers are served in a fair and organized manner whether on a first-come, first-served basis or by set priority. Features can include kiosk-based ticket issuance, LED number displays, voice callouts, and mobile alerts for real-time updates.

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Innovative Features for Queuing System

Token Number Generation

• Self-service kiosk or manual desk issuance
• Multiple service selection for different customer needs
• Priority queuing (e.g. senior, VIP, appointments)
• Printed or digital tokens

Display screens with voice announcement

• Shows real-time queue and token numbers
• Loud, clear voice callouts for each customer
• Auto-sync with service counters
•Easy to manage from one system
•Helps both visual and hearing needs

Counter Call Management

• One-click customer calling
• Shows token and assigned counter
• Syncs with screen and voice announcement
• Supports re-call and skip options
• Tracks service time and staff performance

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